Help! I get the message "server not available"

It is possible that you will see the message 'server not available'. No worries, we'll help you! Usually there are two situations where this occurs. Read below what applies to you. 

Do you use the trial period: 

The message 'server not available' is appears at the moment that your trial period ends and you still want to use the Outlook Plug-in. Nice that you are still interested in the plugin of AttachingIT! Contact us to convert your trial period into a license.

When installing a new version: 

Sometimes it happens that the keys you find in the Management Console don’t completely match what you have typed. Therefore, make sure that the signs are correct. If the keys are slightly different, it can’t connect to the server.

Do you want to upgrade from version 2 to version 3? Then you need other log-in details that you have to fill in during the installation. In that case, contact us.